Aortem Support

Expert help without complicated support tiers

Choose affordable support for Aortem open-source projects, or receive product support at no additional cost with any active Aortem product subscription.

Open Source Support

For developers and teams using Aortem open-source packages who want dependable help from the people building them.

$19 per month

or $190 per year — two months included

✓AI-assisted intake and immediate guidance
✓Support across Aortem open-source packages
✓Human response within two business days
✓One shared case history in the Aortem support portal

Choose open source support

Included

Product Support

For customers with an active DartCodeAI, DartCloudFunctions, DartStream, IntelliToggle, or TechniDox subscription.

$0 additional cost

Available while your qualifying product subscription is active

✓Product-aware AI guidance and structured intake
✓Human response within one business day
✓Case status, replies, and context in one portal
✓Engineering escalation only after human review

Open product support

The assistant answers from approved public information. Questions that need account access, billing review, security handling, or engineering judgment are routed to a person. Customer conversations are never turned into GitLab issues automatically.