Aortem Support

Open Source Product Support Tiers

Unleash the power of Dart with scalable, high-performance tools designed for developers like you.

Support

Standard Support

Ideal for:

Growing startups and small businesses seeking reliable support.

SLA:

10 business days.

$10 /month

Extended documentation.

Email support.

Guaranteed response within 10 business days (Monday–Friday).

Billed Annually

Recommendation

Enhanced Support

Ideal for:

Medium-sized enterprises requiring regular support and influence over product development.

SLA:

5 business days.

$100 /month

Access to our product roadmap.

72-hour response time for support queries.

Priority consideration for feature requests.

Billed Annually

Enterprise Support

Ideal for:

Large organizations and enterprises with complex, mission-critical needs.

SLA:

48 Hours

$450 /month

48-hour response SLA

Comprehensive support across all Aortem Open Source products

Premium access to an exclusive enterprise customer forum

Early access to cutting-edge updates and features

Inclusion in our Partner/Reseller/Channel Program

Billed Annually

Need Feature Flagging? We’ve Got You Covered.

Aortem integrates with OpenFeature, making it easier than ever to implement feature flags, A/B testing, and gradual rollouts without disrupting your codebase.